FAQ
Why can't I see my photos anymore?
- Photo galleries that haven't been viewed for the last 12 months are archived. The photos can still be viewed but typically take about 12 hrs-24hrs to be made available for viewing.
Where do you normally shoot?
- I normally shoot between Narrabeen and Palm Beach but am available to shoot anywhere on Sydney's Northern Beaches, or further afield on request. I am available to shoot stills, motion blur, sequences and video. All shots are taken from the beach.
How do I know where you will be shooting?
- We all love getting that wave to ourselves and we try to avoid doing anything that will bring more surfers to our favourite breaks, for this reason I make a point of never telling anyone where I will be shooting. The only way you will know where I will be shooting is if you book a shoot with me and you choose the spot.
Why don't you say on Instagram, where the shots were taken?
- An Instagram post that shows only the best waves can make the surf look better than it was and encourage more people to the break. To avoid this from happening, the Instagram post of each session only shows a silhouette of the headland so only those who regularly surf there will recognise the spot.
How do I know if you have photos of me or someone I know?
- The best way is to follow Your.Surf on Instagram. Every time I shoot, I put up a quick video clip showing every surfer that I have taken photos of during the session. If you see someone you know, visit the Latest Images tab on the website to locate the session and open the gallery to see all the photos and video taken during that session, or tag them in the Instagram post. From the website, click the Share button to send them a link so they can easily find the shots.
- If you are looking for older images, you can select the beach that you normally surf at from the Your Surf Galleries tab. Sit back and make yourself comfortable because there are a lot of images in the collection but often people are rewarded by coming across some gems that they didn't realise were there.
- If you see me shooting at your break, there is a good chance that I have shots of you. I try and get shots of everyone who catches a wave, no matter what they are riding or their level of expertise.
- When I am shooting, I always display a banner on the legs of my tripod. I display a green banner that says, "Download Your Surf shots" when I am doing a public shoot and attempting to shoot everyone who catches a wave. I display a light blue banner that says, "Booked Shoot" when I am doing a private shoot and am then only shooting those people who have booked the shoot.
I never seem to be surfing when you are taking shots. How do I get photos of me surfing?
- The best way to make sure that you get shots of your surf is to book online.
- The cheapest way is to book a Please Shoot At My Beach session.
- The best value option is to book a Your Surf Photo Shoot. The price includes all the full resolution digital downloads and video taken of your surf. You will be given a link to your private gallery, so only you see all the shots and download the images.
How long does it take to receive my order?
- When you order digital photo downloads, you will be immediately emailed a link to download your images.
- When you order prints, the order will be held waiting for approval. This enables me to make any final adjustments to the print file to ensure that you will achieve the best result. Using a colour profiled monitor together with the profile of the print provider, I ensure that the file will print well. At times I may remove elements that distract from your photo, e.g. cloning out other surfers, parts of surfers at the edge of the frame etc When I have prepared the print file, your order will be approved and sent to the print provider, this normally happens within 12 hrs of you placing your order. Typical delivery is 1-2 weeks from order approval.
- When you order video clips, I will prepare the files and place them in a shared drive online. You will be provided with a link to download them, typically same day.
I have clicked the button to download my photos on my mobile but can't find them, where are they?
- Your photos get downloaded to your Files app on your phone as a ZIP file with the name of your order number eg ZF-9746-38204-1. When you open the ZIP file you will see the image files and you can then save them to your photo app.
Can you work on the photos that I already have, to make them look their best?
- Yes, just email me your photo/s to [email protected] with any special requests and I will retouch them for you.
- I will then upload them to a gallery for you to review and if you like the result, you then pay for the retouching and download them. No risk retouching - you only pay if you like the result.
- Simple retouching including, straightening, cropping, colour correction, noise reduction and minor cloning work start at $5/image. More extensive work will be priced accordingly, including scanning and graphic design services.
- The best results will be obtained using original RAW files if available. Otherwise, supply your best original file.
- It may not be possible to achieve the results you are after. No problem, I will let you know and there will be no charge.
Can I use your photos for commercial use?
- All photos are provided with an unlimited online commercial use licence on the proviso that you get permission from the person in the photo. This is ideal for sponsors of surfers who already have this agreement with their team members.
- There is no need to acquire permission from the person in the photo for editorial use.
- For use in print media, or for businesses that have standard rates for image use, please email me at [email protected] with your request and details of your offer.